Privacy Policy
Privacy Policy
Last updated: October 22, 2026
Sunnus Lighting ("we", "us", or "our"), a downlight fitting manufacturer located at Zhentai Industrial Zone, Jiangmen, Guangdong, China, operates the website www.sunnuslight.com (the "Site"). This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when you interact with us through the Site, our advertising (including Meta lead forms), email, WhatsApp, or social media.
By using our Site or submitting your information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following categories of personal information:
1.1 Information You Provide Directly
When you submit an inquiry, request samples, request a quote, or contact us (via the Site form, email, WhatsApp, or our advertising lead forms), we may collect:
- Name (first and last name)
- Email address
- Phone number / WhatsApp number
- Company name and your job title (if provided)
- Country / region and delivery location
- Business type (e.g., distributor, installer, contractor, retailer)
- Product interests and order details (products you are sourcing, order volume, timeline)
- Any other information you choose to include in your message
1.2 Social Media Data
If you interact with us through social media platforms (such as Facebook, Instagram, LinkedIn, WhatsApp, or YouTube), we may collect:
- Your social media handle / username and public profile information
- Content of messages you send to us through those platforms
- Engagement data made available to us by those platforms
1.3 Information Collected Automatically
When you visit our Site, we may automatically collect certain technical data, including:
- IP address, browser type, device type, operating system
- Pages visited, time spent, and referring URLs
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your personal information for the following purposes:
- To respond to your inquiries and provide product catalogs, quotes, and samples
- To communicate with you by email and WhatsApp regarding your requests, orders, and updates
- To send you marketing and promotional communications, where you have consented or where permitted by applicable law (you may opt out at any time)
- To process and fulfill orders, deliveries, and after-sales support
- To improve our products, services, and website experience
- To comply with legal obligations and protect our legal rights
3. Legal Basis for Processing
Depending on your location, we process personal information on one or more of the following legal bases:
- Your consent (for example, when you opt in to receive marketing emails or WhatsApp messages)
- The performance of a contract or steps taken at your request before entering into a contract (for example, responding to a quote request)
- Our legitimate interests in operating and improving our business, where such interests are not overridden by your rights
- Compliance with a legal obligation
4. How We Share Your Information
We do not sell your personal information. We may share your information only in the following circumstances:
- With service providers who help us operate our business (e.g., email delivery, CRM, analytics, and hosting providers), under appropriate confidentiality obligations
- With shipping and logistics partners, as necessary to fulfill orders
- With social media and advertising platforms (e.g., Meta) to the extent required for lead form delivery and advertising measurement, subject to their own privacy terms
- When required by law, legal process, or to protect our rights and the rights of others
- In connection with a merger, acquisition, or business transfer
5. Marketing Communications and Your Choices
- If we send you marketing emails or WhatsApp messages, each communication will include instructions on how to opt out (for example, an "unsubscribe" link in emails, or by replying "STOP" on WhatsApp).
- You may also contact us directly at the email below to withdraw consent at any time.
- Opting out of marketing communications does not affect transactional or service-related messages necessary to fulfill an existing order or request.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, including to satisfy legal, accounting, or reporting requirements. When your information is no longer needed, we securely delete or anonymize it.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own, including China. We take appropriate safeguards to ensure that such transfers comply with applicable data protection laws.
9. Your Rights
Depending on your jurisdiction (for example, under the EU GDPR or California CCPA), you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information
- Restrict or object to certain processing
- Data portability
- Withdraw consent at any time, without affecting the lawfulness of prior processing
To exercise any of these rights, please contact us using the details below. We will respond within the timeframe required by applicable law.
10. Cookies
Our Site may use cookies and similar technologies to enhance your experience and analyze usage. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Site.
11. Third-Party Links
Our Site or communications may contain links to third-party websites or platforms (including social media). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
12. Children's Privacy
Our services are intended for business professionals and are not directed to children under the age of 16. We do not knowingly collect personal information from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date above. We encourage you to review this Policy periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Sunnus Lighting Zhentai Industrial Zone, Jiangmen, Guangdong, China Email: info@sunnuslight.com Phone / WhatsApp: +86-18957731971
This Privacy Policy was drafted to reflect our current data practices and may be updated as our business or legal requirements evolve.
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